Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with client communication, proposal preparation, contracts, sales reports, appointment scheduling, database maintenance and coordination with operational departments. The role typically requires a diploma or degree in hospitality, business or a related field, along with administrative or hotel sales experience. Strong organisation, attention to detail, communication and follow-up skills are essential. Candidates should be comfortable using Microsoft Office and hotel systems, managing multiple deadlines and maintaining professional relationships with corporate, leisure and event clients. Fluency in English is generally required, while Cantonese and Mandarin are valuable for the Hong Kong market. A service-minded, proactive and commercially aware approach is expected.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its hotel brands are known for personalised service, refined facilities and a strong emphasis on genuine Asian hospitality. Shangri-La properties commonly serve business travellers, leisure guests, groups, weddings and major corporate events. The company employs colleagues across front office, food and beverage, housekeeping, sales, finance, engineering and other specialist functions. Working for Shangri-La can provide exposure to international hotel standards, multicultural teams and structured career development. The Hong Kong operation is particularly connected to the city’s corporate, tourism, luxury retail and events sectors, making sales and coordination roles commercially active and guest focused.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, aviation, finance, retail, technology and professional services. Hotel employees may find roles in luxury properties, restaurants, convention venues and cruise or airport operations. The culture is energetic and international, blending Cantonese traditions, British influences and global business practices. Cantonese is widely spoken; English is important in professional settings, and Mandarin is useful. Living is convenient, with excellent public transport, dense urban neighbourhoods, extensive dining and easy access to beaches, hiking trails and outlying islands. Housing is expensive, so many newcomers share apartments or live in districts outside Central. Foreign employees generally need an employer-sponsored employment visa before starting work; applicants must demonstrate suitable qualifications and a genuine job offer. Dependants may usually apply for related visas. Prepare documents, budget for deposits and research neighbourhoods, healthcare and tax arrangements before relocating.