Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms and bathrooms to Shangri-La’s cleanliness and service standards. Typical requirements include previous housekeeping or hotel experience, good attention to detail, physical stamina, reliability, and the ability to work shifts, weekends, and holidays. The candidate should be service-minded, discreet, well-groomed, and able to follow safety, hygiene, and room-inspection procedures. Basic English communication is generally expected, while hospitality training or knowledge of cleaning equipment is an advantage. Duties may also include replenishing amenities, reporting maintenance issues, handling guest requests politely, and protecting guest privacy and hotel property.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, and extensive dining, wellness, and event facilities. In the Philippines, Shangri-La operates respected properties in destinations such as Makati, Bonifacio Global City, Cebu, and Boracay. Employees typically work in structured hotel environments with formal grooming, service, safety, and training standards. The company offers opportunities across rooms, food and beverage, engineering, guest services, finance, and management. Benefits and employment conditions vary by property and contract, but may include service charge, meals, uniforms, medical support, training, and career-development opportunities.

Working in Philippines

The Philippines offers hotel and tourism work in major destinations including Manila, Cebu, Boracay, Palawan, Davao, and Bohol. Opportunities are available in housekeeping, food and beverage, front office, resorts, events, and recreation, with stronger demand during peak travel seasons. Filipino culture is generally warm, family-oriented, hospitable, and respectful, and English is widely used in workplaces. Lifestyle varies from busy urban living in Manila to a slower beach-oriented pace on islands such as Boracay or Palawan. Living costs depend on location, with accommodation and transport usually more expensive in major cities and resort areas. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens do not. Candidates should confirm requirements with the Bureau of Immigration and their employer. Relocation planning should include housing, medical insurance, transportation, weather, and typhoon considerations.