Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor supports the protection of guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Typical requirements include relevant hotel, security or law-enforcement experience, supervisory ability, good communication skills, a professional appearance, and knowledge of emergency procedures, access control, incident reporting and local safety regulations. The successful candidate is expected to lead security officers effectively, patrol the property, monitor surveillance and access points, respond calmly to incidents, assist guests professionally, coordinate with emergency services when necessary, and maintain accurate records. Shift work, including nights, weekends and public holidays, is normally required. Physical fitness, reliability, sound judgment, confidentiality and the ability to work in a multicultural environment are important.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia and other international markets. Its properties are recognised for attentive service, comfortable accommodation, distinctive dining and strong connections with local culture. Shangri-La Hotels and Resorts operates several well-known properties in Hong Kong, serving business travellers, leisure guests, families and major events. The company places emphasis on genuine hospitality, operational excellence, colleague development and responsible business practices. Employees typically work in a diverse, service-focused environment where teamwork, presentation and guest satisfaction are highly valued. Benefits and conditions vary by property and position, but hotel roles may include staff meals, uniform, training, medical coverage, discounts and opportunities for internal or international career development.

Working in Hong Kong

Hong Kong is a compact, energetic destination with excellent public transport, dense urban districts and easy access to beaches, hiking trails and outlying islands. Hospitality, tourism, retail, finance, technology, logistics and professional services provide broad employment opportunities, with hotels concentrated around Hong Kong Island, Kowloon and the airport area. The culture blends Cantonese traditions, international influences, festivals, strong food culture and fast-paced city life. Rent can be high, although public transport is efficient and many employers provide staff meals or limited accommodation support. Overseas employees generally need an employment visa sponsored by a Hong Kong employer, with approval depending on qualifications, experience and the role. A valid passport, signed offer and supporting documents are usually required. Candidates should confirm visa eligibility, housing costs, insurance, working hours and relocation benefits before accepting a position.