Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, employees, property and hotel assets at Shangri-La in Hong Kong. Typical requirements include secondary education, relevant hotel or security experience, good communication skills, sound judgment and the ability to remain calm during emergencies. Candidates may need to hold a valid Hong Kong security personnel permit and be willing to work rotating shifts, overnight duties, weekends and public holidays. The role is expected to include patrols, access control, incident reporting, CCTV monitoring, emergency response and assistance with guest enquiries. A professional appearance, physical fitness, reliability, discretion and a courteous service attitude are essential.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for high-service hotels and resorts across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry, JEN and Traders-branded properties. The company focuses on warm Asian hospitality, guest comfort, quality dining, wellness and personalized service. Shangri-La hotels commonly provide structured operating standards, multicultural workplaces and opportunities to develop careers in rooms, food and beverage, security, engineering, sales and management. In Hong Kong, the group operates prominent luxury properties and serves business travelers, leisure guests, long-stay residents and major events. Employees are generally expected to maintain professional standards, teamwork, discretion and a strong commitment to guest satisfaction.

Working in Hong Kong

Hong Kong offers opportunities in hotels, tourism, finance, retail, aviation, logistics, technology and professional services. The culture blends Cantonese traditions, international influences, festivals, street food and a fast-paced working style. Island life includes excellent public transport, efficient services, vibrant neighborhoods, hiking trails, beaches and a busy dining and nightlife scene, although housing can be expensive. Foreign nationals normally need an employment visa sponsored by a Hong Kong employer, and the role must meet immigration requirements; the company usually supports the application. Residents should arrange accommodation, an identity card, banking, healthcare coverage and a local phone plan after arrival. English is widely used in hotels and business, while Cantonese is valuable for security and guest-facing work. Hong Kong is well connected to mainland China and the wider region, making it convenient for travel and relocation.