Service Associate- Finance Risk Control

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance Risk Control supports daily financial control, audit, and compliance activities at Shangri-La in Malaysia. Typical duties include reviewing transactions, checking documentation, monitoring internal controls, assisting with reconciliations, preparing reports, and identifying irregularities or process risks. Candidates should have a diploma or degree in finance, accounting, business, or a related field, together with good numerical ability and attention to detail. Experience in hotel finance, internal audit, risk control, or accounts is useful. The role requires integrity, confidentiality, computer literacy, and familiarity with Microsoft Office or accounting systems. The successful candidate is expected to work accurately, meet deadlines, communicate well with different departments, and follow Shangri-La’s policies and service standards.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high-quality accommodation, restaurants, wellness facilities, and carefully delivered guest services. Its Malaysian properties include hotels and resorts in destinations such as Kuala Lumpur, Penang, Kota Kinabalu, and Langkawi. Shangri-La employs people across hotel operations, finance, engineering, food and beverage, housekeeping, sales, and management. The company generally places strong emphasis on guest satisfaction, professional standards, employee development, teamwork, and responsible business practices. A finance risk control position offers exposure to hotel accounting processes, internal controls, compliance, and operational finance within an internationally recognised hospitality environment.

Working in Malaysia

Malaysia offers varied opportunities in hospitality, finance, technology, manufacturing, education, healthcare, and tourism. Popular island destinations such as Langkawi, Penang, Tioman, and parts of Sabah provide resort, hotel, restaurant, diving, and guest-service employment, while Kuala Lumpur and major mainland cities offer broader corporate opportunities. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and languages. Island living is generally relaxed and outdoors-oriented, with beaches, water activities, tropical weather, and a lower cost of living than many major global cities, although transport and specialist services may be limited. Foreign nationals normally need an employment pass or other work authorisation sponsored by the employer before starting work. Candidates should confirm salary, accommodation, taxes, healthcare, relocation support, and permit arrangements directly with Shangri-La. Reliable transport, suitable insurance, and preparation for heat and humidity are advisable.