Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Waiter/Waitress is responsible for welcoming guests, taking accurate food and beverage orders, serving meals and drinks, clearing tables, processing payments, and maintaining high service standards. Candidates should have previous experience in a hotel or restaurant, good knowledge of food and beverages, a professional appearance, and strong spoken English. Attention to detail, teamwork, reliability, and the ability to remain calm during busy periods are essential. Familiarity with luxury hospitality standards is advantageous. The successful candidate is expected to provide warm, personalised service, follow hygiene and safety procedures, respond promptly to guest requests, and represent Shangri-La with courtesy and professionalism.
Shangri-La is an internationally recognised luxury hospitality group founded in Asia and known for its distinctive service, elegant hotels, resorts, and residential properties. The group operates across Asia, the Middle East, Europe, North America, and other destinations, welcoming leisure and business travellers. Shangri-La places strong emphasis on genuine hospitality, personalised guest experiences, cultural understanding, and high service standards. Its properties commonly offer restaurants, bars, recreation facilities, meeting spaces, and wellness services. Employees typically work in multicultural teams and receive structured training, opportunities for career development, and exposure to international hotel operations. In the United Arab Emirates, Shangri-La properties serve a diverse clientele and expect colleagues to maintain professional grooming, attentiveness, discretion, and consistent service excellence.
The United Arab Emirates is not an island but a federation of seven emirates, with major hospitality opportunities in Dubai, Abu Dhabi, Ras Al Khaimah, and Sharjah. Hotels, restaurants, resorts, airlines, tourism companies, and event venues regularly recruit service staff. The culture combines Islamic traditions with a highly international lifestyle; modest dress, respectful behaviour, and consideration during Ramadan are important. Life is modern and convenient, with excellent transport, shopping, beaches, and entertainment, although summer temperatures are extremely high. Most overseas employees require an employer-sponsored work visa, residence permit, medical examination, and Emirates ID. Reputable employers commonly arrange visa processing and may provide accommodation, meals, transport, insurance, and flights. Candidates should verify contract terms, recruitment fees, working hours, and benefits before relocating. English is widely used, while Arabic and other languages are valuable.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...