Assistant Manager/Manager Human Resources

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager/Manager, Human Resources supports the hotel’s people strategy across recruitment, employee relations, performance management, learning, engagement, and HR administration. Candidates should have a degree or diploma in Human Resources, Business Administration, or a related discipline, with relevant hotel or service-industry experience. Strong knowledge of Singapore employment practices, communication skills, discretion, and the ability to manage confidential information are expected. The successful candidate should be approachable, organised, commercially aware, and comfortable advising managers, resolving employee concerns, coordinating HR initiatives, and working in a fast-paced multicultural environment.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other regions. The group is known for personalised service, premium accommodation, dining, wellness facilities, and distinctive Asian-inspired hospitality. Shangri-La Singapore is a well-established luxury city resort set amid extensive gardens near Orchard Road. Its workforce includes colleagues in rooms, food and beverage, culinary, events, engineering, guest services, and corporate support functions. The company places strong emphasis on guest satisfaction, employee development, service excellence, and cultural diversity. HR leaders in the organisation typically partner with operational departments to maintain a positive employee experience while meeting business, legal, and performance objectives.

Working in Singapore

Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, finance, technology, healthcare, education, and logistics. The culture is multicultural, with Chinese, Malay, Indian, and international influences; English is widely used in business and daily life. Residents enjoy efficient public transport, excellent food, safe neighbourhoods, shopping, parks, museums, and easy access to regional destinations. Living costs, especially rent, are high, but salaries and public services are generally competitive. Foreign professionals normally require an employer-sponsored work pass. Managers and experienced specialists may qualify for an Employment Pass, subject to current salary and eligibility requirements, while other roles may use an S Pass or applicable sector permit. Employers usually guide applications, but candidates should verify rules with Singapore’s Ministry of Manpower. Relocation planning should cover housing, medical insurance, taxation, banking, and transport.