Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the planning and administration of meetings, conferences, weddings and other functions. Typical requirements include a diploma or degree in hospitality, events, tourism or business, along with relevant hotel or event experience. Strong coordination, communication and customer-service skills are essential, as well as confidence using Microsoft Office and event or sales systems. The successful candidate is expected to respond promptly to enquiries, prepare proposals and contracts, coordinate with hotel departments, maintain accurate records and assist with event billing and follow-up. The role also requires professional presentation, attention to detail, teamwork, flexibility and the ability to manage several deadlines while delivering Shangri-La’s service standards.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. The company is recognised for warm Asian hospitality, personalised service and well-established properties in city and resort locations. Its operations cover accommodation, restaurants, conferences, weddings, wellness and leisure facilities. Shangri-La places strong emphasis on guest satisfaction, colleague development, responsible business practices and consistent service quality. In Malaysia, the group operates prominent properties serving corporate travellers, leisure guests and large-scale events. An Events Sales Coordinator would typically work with the hotel’s sales, banquet, rooms, culinary and finance teams, helping convert enquiries into successful functions while maintaining professional relationships with clients and protecting the hotel’s service standards.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and customer service, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. The country is culturally diverse, with Malay, Chinese, Indian and Indigenous influences reflected in its food, festivals, languages and daily life. Island destinations such as Langkawi and Penang provide a relaxed lifestyle, beaches, outdoor activities and strong hospitality demand, although salaries may be lower than in Kuala Lumpur. Living costs vary; accommodation and transport are generally manageable outside major city centres. Foreign nationals usually need an employer-sponsored work permit, and the company normally handles the application through Malaysian immigration authorities. Candidates should confirm eligibility, contract terms, accommodation, medical requirements and relocation support before accepting an offer. English is widely used in hotels, while Malay is the national language and additional languages can be valuable in guest-facing roles.