Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating and managing group, conference, wedding, and corporate event business for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, together with several years of hotel event-sales experience. The candidate should be confident in prospecting, preparing proposals, negotiating contracts, managing budgets, and converting enquiries into confirmed events. Strong communication, presentation, networking, and account-management skills are essential. The role expects close cooperation with banquet, culinary, rooms, and operations teams to ensure smooth delivery and high guest satisfaction. Commercial awareness, strong organisational ability, computer literacy, and flexibility to work evenings, weekends, and public holidays are also expected.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, and distinctive Asian-inspired service culture. The company operates properties across Asia, the Middle East, Europe, North America, and Africa, offering accommodation, dining, meetings, weddings, wellness, and leisure experiences. Its Malaysian portfolio has included prominent city and resort properties, serving both international travellers and local corporate and social markets. Shangri-La places strong emphasis on personalised guest care, professional development, teamwork, and operational excellence. Employees may receive benefits such as staff accommodation or meals at selected resorts, service charge, medical coverage, training, and preferential rates at participating hotels. Exact benefits, reporting lines, and duties vary by property, so candidates should confirm details directly with the recruiting hotel.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, events, restaurants, tourism, retail, and marine recreation, particularly in Langkawi, Penang, Sabah, and coastal resort areas. Langkawi is a popular island destination with beaches, mangroves, diving excursions, restaurants, and a relaxed lifestyle, while Penang combines island living with a busy food, cultural, and business scene. Local culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; respectful dress and awareness of religious customs are important. Living costs are generally lower than in Singapore, though resort-island accommodation can be expensive. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration procedures. Bring certified qualifications and allow time for medical checks and documentation. Island life can be quieter and more humid than city living, with seasonal tourism peaks, limited public transport, and fewer specialised services.