Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, benefits, training coordination, and staff relations. Candidates are generally expected to have a diploma or degree in Human Resources, Business Administration, or a related field, along with experience in hotel or hospitality HR. Strong knowledge of Indonesian employment regulations, payroll procedures, and workplace policies is valuable. The role requires good communication, discretion, organization, and confidence when dealing with employees and department managers. Shangri-La would typically expect a service-oriented, approachable, and professional candidate who can maintain confidentiality, resolve routine workplace concerns, and support a positive employee culture in a busy hotel environment.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other major destinations. The company is known for refined service, comfortable accommodation, strong dining concepts, and distinctive guest experiences. Shangri-La properties employ people across hotel operations, food and beverage, engineering, finance, sales, and human resources. The group places considerable emphasis on genuine hospitality, staff development, teamwork, and professional standards. In Indonesia, Shangri-La has operated prominent hospitality properties and provides opportunities for employees to build careers in an internationally recognized hotel environment. Benefits and working conditions vary by property, position, experience, and location, but hospitality employees may receive service charge, meals, uniforms, insurance, training, and other employment benefits in addition to basic salary.

Working in Indonesia

Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, and other resort islands. Bali has the largest international tourism market, with frequent vacancies in hotels, restaurants, wellness, events, and guest services, although competition and living costs are high in popular areas. Jakarta and other cities provide stronger corporate and business-hotel opportunities. Indonesian culture values politeness, respect for seniority, community, and religious diversity; learning basic Bahasa Indonesia is highly beneficial. Lifestyle ranges from busy urban living to relaxed coastal communities, with tropical weather, varied food, and excellent outdoor activities. Foreign employees normally need employer sponsorship and an appropriate work permit, generally arranged through the company before employment begins. Tourist visas do not permit legal work. Candidates should confirm salary, accommodation, insurance, tax, relocation support, and visa responsibilities directly with Shangri-La before accepting an offer.