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The Host or Hostess welcomes guests, manages reservations and seating, answers dining enquiries, coordinates table availability, and helps create a smooth experience at Lobster Bar & Grill. Candidates should have strong communication and customer-service skills, a polished and friendly manner, good English, and the ability to work efficiently in a busy, upscale restaurant. Previous experience in hospitality, restaurants, or guest relations is preferred. Cantonese and other languages may be advantageous. The role requires flexibility for shifts, evenings, weekends, and public holidays, along with professional grooming, teamwork, attention to detail, and confidence when handling guest requests or concerns.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, restaurants, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Its hotels are known for warm Asian hospitality, high service standards, elegant surroundings, and personalized guest experiences. Shangri-La’s portfolio includes the Shangri-La, Traders, Kerry, and JEN brands, serving leisure travelers, business guests, families, and corporate clients. The company places strong emphasis on colleague development, cultural awareness, responsible operations, and delivering memorable service. A role at Shangri-La can offer exposure to international hospitality practices, structured training, employee benefits, and opportunities for career progression within a global hotel group.
Hong Kong is a compact, energetic destination combining a world-class city with beaches, country parks, hiking trails, and outlying islands. Hospitality opportunities are concentrated in luxury hotels, restaurants, bars, events, tourism, retail, and cruise-related services, with Cantonese and English especially useful. The culture blends Chinese traditions with international influences; politeness, efficiency, and respect for hierarchy are valued. Lifestyle is fast-paced, safe, convenient, and well connected by MTR, buses, ferries, and extensive dining and entertainment options. Housing can be expensive, so applicants should confirm staff accommodation, meals, transport, and service-charge arrangements. Most foreign employees require an employment visa sponsored by their employer, normally under the General Employment Policy, with proof of qualifications and a confirmed job offer. Applicants should arrange accommodation, insurance, banking, and medical documentation before relocating.
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