Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer is responsible for protecting guests, colleagues, hotel property and daily operations at Shangri-La in Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access points, responding to incidents, conducting patrols, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates are expected to have relevant hotel, commercial or security experience, strong observation and communication skills, sound judgment, and the ability to remain calm under pressure. A valid Hong Kong security personnel permit, first-aid knowledge, shift flexibility, and fluency in English and Cantonese are likely advantageous. Experience in a luxury hotel environment and supervisory capability would be preferred.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for its Asian-inspired hospitality, attentive service and focus on creating a welcoming experience for guests. Its portfolio includes the Shangri-La, Traders and Kerry hotel brands, with properties ranging from urban business hotels to destination resorts. Shangri-La hotels generally provide extensive guest facilities, including restaurants, meeting spaces, wellness services and event venues. Employees work in multicultural environments and are expected to demonstrate professionalism, courtesy, discretion and strong service standards. Security teams play an important role in protecting guests and colleagues while maintaining the calm, discreet atmosphere associated with luxury hospitality.

Working in Hong Kong

Hong Kong is a compact, energetic international city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and easy access to beaches, hiking trails and outlying islands. Hospitality, finance, retail, aviation, technology and security offer regular employment opportunities, although competition is strong. The culture blends Cantonese traditions with international influences; Cantonese is widely used, while English is common in business and hotels. Lifestyle options range from dense urban living and vibrant dining to quiet villages and outdoor activities. Rent is high, so many newcomers share accommodation or live farther from central districts. Foreign employees generally need an employer-sponsored employment visa, and the role must meet immigration requirements. Employers commonly assist with documentation, but candidates should confirm sponsorship, medical checks and permit requirements before relocating. Hong Kong is well connected, safe and convenient, but living costs and fast-paced work culture require careful financial planning.