Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily people operations, including recruitment administration, interview coordination, employee records, onboarding, training arrangements, attendance tracking and general staff enquiries. Candidates should typically have a diploma or degree in human resources, business administration or hospitality, along with good communication and organisational skills. Previous hotel or service-industry experience is helpful, but suitable entry-level applicants may be considered. The role requires discretion, accuracy, a helpful attitude and the ability to manage confidential information. Fluency in English is generally expected, while Cantonese and Mandarin are valuable for working with colleagues and candidates in Hong Kong. Applicants should be comfortable with Microsoft Office and able to work in a busy, multicultural hotel environment.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, comfortable surroundings and its distinctive Asian heritage. Shangri-La properties typically offer accommodation, restaurants, wellness facilities, meeting spaces and extensive guest services. The company places strong emphasis on hospitality standards, colleague development and creating memorable experiences for guests. Its Hong Kong hotels are prominent employers in the city’s luxury tourism sector and provide opportunities across hotel operations, administration, food and beverage, events and corporate support. Working for Shangri-La can offer exposure to international service standards, structured training and a multicultural workplace, although hotel roles may involve shift work, busy periods and high expectations for professionalism.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, education and professional services. The culture combines Cantonese traditions, international influences, efficient public transport and a fast-paced working style. Residents enjoy excellent food, shopping, hiking, beaches and easy access to nearby islands and mainland China. Housing is expensive, especially in central districts, so many newcomers consider areas such as Kowloon, the New Territories or Hong Kong Island suburbs. Foreign nationals normally need an employment visa sponsored by their employer before starting work; approval depends on qualifications, relevant experience, salary and proof that the role cannot readily be filled locally. Employers often assist with the application. Bring original certificates, references and identity documents, and budget for accommodation deposits, transport and healthcare. Learning basic Cantonese is useful, while English is widely used in hotels and international workplaces.