Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for supervising daily accounts receivable activities, including billing, collections, reconciliations, credit control, payment posting, and financial reporting. Candidates typically need a degree in accounting, finance, or a related field, together with relevant hotel or hospitality finance experience. Strong knowledge of accounting procedures, internal controls, Excel, and finance systems is expected. The role requires accuracy, integrity, organization, and the ability to lead colleagues while meeting deadlines. The successful candidate should communicate professionally with guests, corporate clients, and internal departments, resolve billing issues promptly, protect confidential financial information, and support Shangri-La’s service and compliance standards.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and meetings and events. In the Philippines, Shangri-La operates well-established hotels and resorts, including properties in Manila and other major destinations. The company employs people across hotel operations, food and beverage, finance, engineering, sales, guest services, and corporate functions. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, attention to detail, and a strong commitment to guest satisfaction. Benefits and career development opportunities vary by property, position, and employment contract.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Metro Manila, Cebu, Boracay, Palawan, and other resort destinations. Hotels, restaurants, tourism companies, business-process centers, and shared-service operations regularly recruit accounting, front-office, culinary, engineering, and management staff. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in business and tourism. Lifestyle varies from busy urban living to relaxed island communities, although traffic, tropical weather, and seasonal storms should be considered. Foreign nationals normally need an employer-sponsored work visa or permit before starting employment; requirements depend on nationality and role, and the employer usually assists with processing. Candidates should confirm salary, accommodation, insurance, tax, relocation support, and contract terms directly with the hiring company. Local cost of living is usually lower outside Manila, but resort-island housing can be limited or expensive.