Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician supports Shangri-La hotel operations by installing, operating, testing and maintaining audiovisual systems for conferences, meetings, banquets and entertainment events. Requirements typically include vocational training or a diploma in audiovisual technology, electronics or a related field, together with practical experience in hotel AV, event production or technical support. Candidates should understand sound systems, microphones, projectors, displays, lighting controls and basic networking, and be able to troubleshoot equipment quickly. The role requires strong customer service, teamwork, attention to detail and clear communication. Flexibility is essential, as shifts may include evenings, weekends and public holidays. Experience with major AV brands and workplace safety procedures is advantageous.

About the employer

Shangri-La is a luxury hospitality group founded in Asia, operating hotels, resorts and residences across the Middle East, Asia, Europe, North America and other international markets. The brand is known for refined accommodation, personalised Asian-inspired hospitality and extensive food, beverage, wellness and event services. Shangri-La properties typically serve leisure travellers, business guests, conferences and celebrations, creating a broad range of operational and technical roles. In the United Arab Emirates, the company has established luxury properties and employs multicultural teams across hotel operations. Employees are generally expected to maintain high service standards, professional presentation, guest confidentiality and strong cooperation between departments. Benefits for overseas hires may include accommodation or an allowance, transportation, meals, medical cover, annual leave and return airfare, depending on the property and employment contract.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with opportunities in hotels, tourism, events, retail, aviation, construction, technology and finance. The culture combines Emirati traditions, Islamic values and a highly international expatriate population. Dress should be respectful, particularly in workplaces and public areas, while licensed venues offer a relaxed social life. Lifestyle can be modern and convenient, although summers are extremely hot and outdoor activities are best enjoyed in cooler months. Employers normally sponsor a work visa, residence permit and medical examination after an offer is accepted; employees should not work on a tourist visa. Confirm salary, accommodation, transport, insurance, probation, leave and repatriation terms before relocating. Costs vary considerably, with Dubai and Abu Dhabi generally more expensive than other emirates.