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The Sales Manager is responsible for driving room, event, and other revenue opportunities through corporate, leisure, travel trade, and group accounts. Typical requirements include a degree or diploma in hospitality, business, marketing, or a related field; several years of hotel sales experience; a strong understanding of local and international markets; and excellent communication, negotiation, presentation, and relationship-building skills. The successful candidate is expected to meet sales targets, develop new accounts, maintain key client relationships, prepare forecasts and reports, coordinate with operations and revenue teams, and represent Shangri-La professionally. Flexibility, commercial awareness, initiative, and the ability to work under pressure are important.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and event services. In the Philippines, Shangri-La operates well-known properties in locations including Manila, Cebu, and Boracay. The company places strong emphasis on guest satisfaction, employee development, teamwork, integrity, and personalized service. A Sales Manager typically works closely with rooms, food and beverage, events, finance, and revenue teams to grow business and protect the hotel's market position. Benefits may include meals, uniforms, medical coverage, training, service charge, and staff rates, depending on the property and employment terms.
The Philippines offers hospitality and sales opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations. Manila provides the broadest corporate, events, and luxury-hotel market, while island locations offer tourism-focused roles and a more relaxed lifestyle. Filipino culture is friendly, community-oriented, and English is widely used in business. Daily life can be affordable, although costs are higher in major city and resort areas. Employees should expect tropical weather, busy peak seasons, traffic in Manila, and occasional typhoons. Foreign professionals generally need an employer-sponsored work permit and visa, with immigration and labor approvals arranged before or after arrival according to current regulations. Candidates should verify salary, accommodation, transport, service charge, health coverage, and relocation support directly with the employer. Local banking, tax registration, and a valid passport are normally required for relocation.
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