Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, clearing tables, processing requests and maintaining high service standards. Candidates should have previous experience in hotel or restaurant service, good knowledge of food and beverages, a pleasant and professional manner, and strong communication skills. Cantonese and English are typically important in Hong Kong, while Mandarin is an advantage. The role requires attention to detail, teamwork, physical stamina and flexibility to work shifts, weekends and public holidays. Candidates are expected to deliver warm, efficient service and represent Shangri-La’s hospitality standards throughout the guest experience.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia and other international markets. The group is recognised for personalised service, refined dining, comfortable accommodation and its Asian-inspired approach to hospitality. Shangri-La properties generally offer structured training, career development and opportunities to work across food and beverage, rooms, events and hotel operations. The company places strong emphasis on guest satisfaction, teamwork, professionalism and cultural sensitivity. The Hung Tong role is likely connected with a Shangri-La property in Hong Kong, where employees serve local and international guests in an upscale dining environment. Benefits may include service charge, staff meals, uniform provision, medical coverage, paid leave and internal career opportunities, although the exact package depends on the employing property and employment contract.

Working in Hong Kong

Hong Kong is a busy international city and a strong destination for hospitality workers, with opportunities in luxury hotels, restaurants, catering, events, tourism and guest services. Its culture blends Cantonese traditions with global influences, and respectful communication, punctuality and polished service are highly valued. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking and beaches, but accommodation can be expensive and living space is often limited. Most overseas employees need an employment visa arranged through an approved employer; the company normally sponsors the application and the role must meet immigration requirements. Applicants should confirm salary, service charge, accommodation, insurance and visa support before relocating. Hong Kong Island, Kowloon and the New Territories offer different lifestyles, while nearby islands provide quieter surroundings. Cantonese is widely spoken, and English is commonly used in hotels and business settings.