Assistant Manager/Senior Executive, Information Technology

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager/Senior Executive, Information Technology supports the hotel’s technology operations, including user support, hardware and software, hotel systems, networks, cybersecurity, and IT-related projects. Candidates are generally expected to hold a diploma or degree in Information Technology, Computer Science, or a related discipline, with relevant experience in IT support or hospitality technology. Practical knowledge of networking, Microsoft environments, systems troubleshooting, vendor coordination, and IT security is valuable. The role requires strong communication, problem-solving, organisation, and customer-service skills. The successful candidate should be dependable, service-oriented, able to work independently, and comfortable supporting hotel operations outside standard office hours when required.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for its Asian-inspired hospitality, personalised service, and focus on guest comfort. Shangri-La’s portfolio includes well-known properties such as Shangri-La Hotels, Traders Hotels, and Kerry Hotels. Shangri-La Hotel Singapore is an established luxury property set among landscaped gardens near Orchard Road, serving business travellers, leisure guests, families, and events. Employees typically work in a multicultural environment where professionalism, courtesy, teamwork, and attention to detail are highly valued. The company also offers opportunities across hotel operations, technology, finance, commercial functions, food and beverage, and guest services.

Working in Singapore

Singapore is a compact, highly connected island city-state with opportunities in hospitality, information technology, finance, logistics, healthcare, education, and tourism. Its culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. The lifestyle is safe, efficient, and convenient, with excellent public transport, diverse food, modern shopping areas, parks, and easy access to regional destinations. Housing can be expensive, especially near central districts, so many employees choose shared accommodation or locations close to MRT lines. Foreign professionals normally require an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications, experience, and government approval. New arrivals should budget for rent, transport, healthcare, deposits, and daily expenses, and confirm pass eligibility before relocating. Singapore’s tropical climate is hot and humid year-round, with frequent rain.