Restaurant Manager (Japanese Restaurant)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Restaurant Manager will oversee the daily operation of Shangri-La’s Japanese restaurant in Indonesia, ensuring high service standards, guest satisfaction, food quality, and strong financial performance. Candidates should have several years of experience managing an upscale restaurant, preferably Japanese or international cuisine, with proven knowledge of restaurant procedures, staff scheduling, inventory control, cost management, and health and safety standards. Strong leadership, communication, problem-solving, and guest-recovery skills are expected. Familiarity with Japanese dining customs, menu presentation, and beverage service would be advantageous. Fluency in English is generally required, while Bahasa Indonesia and Japanese language skills may be helpful. The successful candidate should be hands-on, commercially aware, well organised, and comfortable working flexible hours, including evenings, weekends, and public holidays.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts, residences, and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other major destinations. Shangri-La hotels typically offer accommodation, restaurants, bars, wellness facilities, meeting spaces, and leisure services, with a strong emphasis on personalised guest experiences. In Indonesia, the company has operated upscale properties serving business travellers, leisure guests, and international events. Employees are generally expected to demonstrate warm hospitality, cultural awareness, professionalism, teamwork, and attention to detail. Career benefits may include structured training, internal mobility, staff meals, healthcare, service charge participation, and hotel-related discounts, although exact terms depend on the property and employment contract.

Working in Indonesia

Indonesia offers hospitality opportunities in Jakarta, Bali, Lombok, Batam, and other tourism destinations, particularly in hotels, resorts, restaurants, wellness, events, and guest services. Bali is the most internationally oriented island, with a relaxed lifestyle, strong tourism culture, beaches, ceremonies, and a large expatriate community. Jakarta provides broader corporate and luxury-hotel opportunities but has a busier urban lifestyle. Local culture values respect, modesty, community, and religious awareness; workplace customs may differ between regions. Living costs vary, with Bali’s popular areas often more expensive than smaller cities. Foreign employees normally need an employer-sponsored work permit and KITAS, and should not begin work on a tourist visa. Employers commonly assist with immigration, accommodation, medical checks, and relocation arrangements. Candidates should confirm salary, service charge, housing, taxation, insurance, contract length, and repatriation benefits before accepting an offer.