Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain supports the smooth operation of Summer Palace, Shangri-La Hong Kong’s Chinese fine-dining restaurant. Responsibilities typically include supervising service, welcoming guests, taking and coordinating orders, maintaining presentation standards, handling guest requests, and coaching junior team members. Candidates should have experience in upscale or fine-dining restaurants, strong knowledge of food and beverage service, good communication skills, and a professional, guest-focused attitude. Cantonese and English are valuable, while knowledge of Chinese cuisine, wines, and service etiquette is an advantage. The role requires teamwork, attention to detail, flexibility for split shifts, evenings, weekends, and public holidays, and the ability to remain calm and efficient during busy periods.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its hotels, resorts, and distinctive service culture. Its portfolio spans major cities and resort destinations across Asia, the Middle East, Europe, North America, and other international markets. In Hong Kong, the group operates prestigious properties including Island Shangri-La, Kowloon Shangri-La, and several renowned restaurants. Summer Palace, located at Island Shangri-La, is recognized for refined Cantonese cuisine, elegant surroundings, and attentive service. Shangri-La places strong emphasis on genuine hospitality, employee development, teamwork, and creating memorable experiences for guests. Employees may receive benefits such as meals, training, staff rates, medical coverage, and opportunities for career progression, depending on the position and employment terms.

Working in Hong Kong

Hong Kong is a compact, energetic city with strong opportunities in hospitality, finance, retail, technology, logistics, education, and professional services. Its international hotel and restaurant industry offers roles for people with experience in guest service, culinary operations, events, and management. The culture combines Chinese traditions with global influences; Cantonese is widely spoken, while English is common in business and tourism. Lifestyle options range from busy urban neighborhoods and excellent public transport to hiking trails, beaches, islands, and a diverse food scene. Housing can be expensive, especially near Central and popular districts, so many employees live in areas such as Kowloon or the New Territories. Foreign professionals generally need an appropriate employment visa sponsored by an employer before starting work. Applicants should confirm visa eligibility, salary requirements, insurance, accommodation costs, and employment conditions. Hong Kong’s high-density lifestyle can be demanding, but it offers excellent connectivity and career exposure.