Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, hotel property and information while maintaining a safe, welcoming environment. Requirements typically include relevant hotel or security experience, supervisory ability, good knowledge of emergency procedures, incident reporting and access control, and strong communication skills. A valid Hong Kong security personnel licence may be required. The successful candidate is expected to lead security officers professionally, monitor hotel areas, respond quickly to incidents, support investigations, coordinate with emergency services and uphold Shangri-La service standards. The role requires integrity, alertness, sound judgement, physical fitness, flexibility for shift work and the ability to remain calm under pressure.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for warm Asian hospitality. The company operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other destinations under the Shangri-La, Shangri-La Circle and affiliated brands. Its Hong Kong properties serve business travellers, leisure guests, residents and major events, combining premium accommodation with restaurants, wellness facilities and attentive service. Shangri-La places strong emphasis on guest satisfaction, colleague development, cultural awareness, operational excellence and responsible business practices. Employees are generally expected to demonstrate professionalism, teamwork and genuine care for guests. A Security Supervisor supports these standards by helping create a secure environment without compromising the friendly and discreet atmosphere associated with the brand.

Working in Hong Kong

Hong Kong is a compact international city with strong opportunities in hotels, tourism, finance, retail, technology, logistics, healthcare and education. Its culture blends Cantonese traditions with global influences; festivals, temples, street markets and regional food sit alongside modern business districts. Life is fast-paced, well connected and generally convenient, with an extensive MTR network, ferries, buses and easy access to beaches, hiking trails and outlying islands. Housing can be expensive, particularly near central districts, so many workers live in Kowloon or the New Territories. Foreign professionals usually need an employment visa sponsored by a local employer, with approval based on qualifications, experience and a genuine job offer. Employers may assist with documentation and relocation, but candidates should confirm visa, accommodation, medical and tax arrangements before accepting an offer. Cantonese is widely spoken, while English is common in hospitality and business.