Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, presentations, reports, and client correspondence. The role typically coordinates appointments, site inspections, sales calls, events, and internal follow-up with rooms, food and beverage, and other departments. Requirements usually include a diploma or degree in hospitality, business, marketing, or a related field; previous hotel sales, administrative, or customer-service experience; strong organization and communication skills; and proficiency in Microsoft Office and hotel systems. Candidates are expected to be professional, detail-oriented, responsive, commercially aware, and able to manage multiple deadlines while maintaining excellent relationships with clients and colleagues.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations under the Shangri-La, JEN, and Traders brands. Shangri-La properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, meetings, wellness facilities, and destination experiences. In the Philippines, the group operates well-known properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu Resort & Spa. The company offers career opportunities in hotel operations, sales, events, food and beverage, finance, engineering, and guest services. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, attention to detail, and a strong commitment to personalized guest service.

Working in Philippines

The Philippines offers hospitality, tourism, sales, customer-service, and resort opportunities in Metro Manila, Cebu, Boracay, Palawan, and other major destinations. Filipino workplace culture is generally friendly, relationship-oriented, respectful, and team-focused, with English widely used in business and hotels. Lifestyle varies from busy urban living in Manila to a more relaxed beach-oriented pace in Cebu, Palawan, or Boracay. Living costs depend heavily on location; Manila and premium resort areas are more expensive than provincial cities. Foreign nationals normally need an appropriate work visa or permit, usually arranged with employer support, and should confirm current requirements with Philippine immigration authorities. Local hires should prepare valid identification, tax and employment documents, and references. Relocating employees should budget for housing, transport, healthcare, deposits, and possible seasonal travel disruptions.