Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the Housekeeping Manager in maintaining guest rooms, public areas and back-of-house spaces to Shangri-La standards. Requirements typically include previous hotel housekeeping experience, knowledge of cleaning procedures, attention to detail, physical stamina and the ability to work shifts, weekends and public holidays. The successful candidate should be well organised, dependable, service-minded and able to supervise or guide room attendants when required. Good communication skills and a professional appearance are expected. Familiarity with hotel safety, hygiene and lost-and-found procedures is an advantage. The role may also involve checking room readiness, monitoring supplies, handling guest requests and helping train team members.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, high-quality accommodation, restaurants, wellness facilities and strong attention to guest experience. Shangri-La hotels commonly provide structured training, career development and opportunities to move between properties and countries. In Malaysia, the group has operated well-known city and resort properties, serving business travellers, holidaymakers, families and events guests. Employment packages vary by property and position but may include meals, uniforms, medical coverage, accommodation or transport support, service charge and staff discounts. Exact benefits, duties and salary should be confirmed directly with the recruiting property.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, including housekeeping, food and beverage, front office, engineering and resort operations. Langkawi, Penang and parts of Sabah provide a relaxed island or coastal lifestyle, with beaches, warm weather, outdoor activities and a multicultural food scene. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, and English is widely used in hotels. Living costs are generally moderate, although resort islands can be more expensive and seasonal. Foreign workers normally need an employer-sponsored work permit and must meet immigration and employment requirements before starting work; employers usually manage much of the application process. Candidates should confirm accommodation, transport, medical coverage, service charges, contract terms and work-permit arrangements before relocating. Malaysia has tropical weather, so light clothing, health insurance and adaptation to humidity are advisable.