Service Manager- Procurement (Non-Food Buyer)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food supplies for hotel operations, including guest amenities, operating equipment, uniforms, stationery, and other goods. Requirements typically include a degree in procurement, supply chain, business, hospitality, or a related field, along with several years of purchasing experience, preferably in a luxury hotel or large organization. The successful candidate should understand supplier management, tendering, negotiation, inventory control, contracts, and procurement systems. Shangri-La will expect strong commercial judgment, ethical conduct, attention to detail, effective communication, and the ability to secure quality products at competitive prices while maintaining reliable supply and supporting hotel service standards.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, attractive locations, and comprehensive guest facilities. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu, alongside other hospitality interests. The group employs people across hotel operations, food and beverage, finance, engineering, sales, procurement, wellness, and guest services. Employees generally work in a structured, multicultural environment where professionalism, teamwork, guest satisfaction, responsible purchasing, and operational efficiency are strongly valued. Compensation varies by property, experience, and benefits, which may include meals, uniforms, healthcare, service charge, training, and career development opportunities.

Working in Philippines

The Philippines offers hotel, resort, restaurant, retail, BPO, and tourism opportunities, especially in Manila and Luzon, Cebu and the Visayas, and Davao or resort destinations such as Boracay, Palawan, and Bohol. Filipino culture is welcoming, family-oriented, English-friendly, and strongly influenced by local traditions, Spanish history, American culture, and Asia. Lifestyle ranges from busy city living to relaxed coastal communities, with generally warm weather, affordable local food, beaches, festivals, and active social life. Living costs vary widely: Manila and major resort areas are more expensive than provincial locations. Foreign employees normally need employer sponsorship, an appropriate work permit, and an employment visa; requirements should be confirmed with Philippine authorities. Applicants should budget for housing deposits, transport, healthcare, and travel between islands. Domestic flights and ferries connect the main destinations, while traffic can be significant in Manila and Cebu.