Customs Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Customs Intern supports DHL’s customs and trade-compliance activities, including preparing and checking import or export documentation, reviewing shipment data, assisting with customs declarations, and maintaining accurate records. Candidates typically need to be enrolled in or recently graduated from a relevant program such as logistics, international trade, business, finance, or law. Basic knowledge of customs procedures, import-export regulations, and Microsoft Office is useful. The role requires strong attention to detail, analytical ability, organization, and willingness to learn. Good English and Indonesian communication skills are generally expected, along with integrity, teamwork, and the ability to work with deadlines and confidential commercial information.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. Its services include express delivery, freight forwarding, contract logistics, e-commerce fulfillment, and international mail. DHL helps businesses move documents, parcels, raw materials, and finished goods across borders, supported by extensive transportation, warehousing, technology, and customs expertise. In Indonesia, DHL serves multinational companies, local businesses, online retailers, and individual customers through its express and supply-chain networks. Customs functions are especially important because they help ensure shipments meet Indonesian and international trade requirements, reducing delays and compliance risks. DHL is part of DHL Group and is known for its international working environment, structured processes, employee training, and focus on service quality, safety, sustainability, and operational efficiency.

Working in Indonesia

Indonesia offers logistics and customs opportunities mainly on Java, especially in Jakarta, Surabaya, and major industrial areas, where ports, airports, warehouses, manufacturers, and multinational companies are concentrated. Sumatra and Kalimantan provide opportunities linked to plantations, mining, energy, and regional distribution, while Bali has stronger tourism, hospitality, retail, and small-business activity. Indonesian workplace culture generally values respect, teamwork, hierarchy, and relationship-building. Lifestyle varies from busy metropolitan living to slower coastal or island communities; living costs are usually highest in Jakarta and Bali. Foreign nationals normally need an employer-sponsored work visa and work permit, while internships require the correct internship or limited-stay authorization. Requirements can change, so applicants should confirm details with the Indonesian immigration authorities or an accredited relocation adviser. Housing, healthcare, transport, and language support should be arranged before moving.