Program Management Office, SL

Role summary

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The role supports DHL’s program portfolio by establishing governance, tracking milestones, managing risks, preparing management reports and coordinating stakeholders across functions and countries. Candidates are expected to have experience in PMO, project or program management, ideally within logistics, supply chain, technology or a multinational organization. Strong planning, analytical, communication and presentation skills are essential, along with confidence working with senior stakeholders and distributed teams. Professional business-level English is likely required, while Japanese language ability and knowledge of the local business environment would be valuable. Familiarity with project management methods, reporting tools and continuous-improvement practices is also expected.

About the employer

DHL is a global logistics and supply chain company operating in more than 220 countries and territories. It provides express delivery, freight transportation, warehousing, contract logistics, customs support and supply chain management services. DHL is part of DHL Group, headquartered in Germany, and includes well-known divisions such as DHL Express, DHL Global Forwarding, DHL Supply Chain and DHL eCommerce. In Japan, the company supports international trade, domestic distribution, advanced warehousing and logistics technology for businesses across many industries. Employees typically work in an international environment, with strong emphasis on operational excellence, customer service, compliance, sustainability and digital transformation. The company offers career opportunities across logistics, technology, commercial functions, engineering and program management.

Working in Japan

Japan offers strong opportunities in logistics, technology, manufacturing, finance, tourism and international business, particularly around Tokyo, Osaka, Nagoya and major port cities. Workplace culture generally values punctuality, preparation, teamwork, respect for seniority and careful communication, although international companies often have more flexible practices. Lifestyle options range from highly urban living in Tokyo to quieter, lower-cost communities in regional areas. Public transport is excellent, but housing and daily expenses are higher in major cities. Foreign professionals normally need an employer-sponsored work visa, such as an Engineer/Specialist in Humanities/International Services visa, with qualifications and relevant experience assessed by immigration authorities. Employers commonly assist with sponsorship, documentation and relocation, but applicants should confirm eligibility before moving. Japan’s islands offer excellent food, safety, nature and cultural experiences, though Japanese language skills can make daily life and career progression easier.