CSR - Teller, Cebu - Fuente Osmeña Center Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR–Teller serves customers at Metrobank’s Fuente Osmeña Center Branch by processing deposits, withdrawals, payments, account transactions, and other basic banking requests accurately and efficiently. Candidates are generally expected to have a bachelor’s degree, strong customer-service and communication skills, good numerical ability, attention to detail, and sound knowledge of basic banking procedures. Prior teller, cashier, or financial-services experience may be advantageous, although entry-level applicants may be considered. The role requires integrity, confidentiality, professional presentation, and the ability to follow policies on cash handling, documentation, compliance, and fraud prevention. Candidates should be comfortable working in a busy branch environment, meeting service standards, balancing transactions, and maintaining positive relationships with customers.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services for individual customers, businesses, corporations, and institutional clients. Its offerings include deposits, consumer loans, credit cards, wealth management, commercial banking, investment banking, treasury services, and digital banking. Metrobank operates an extensive branch and ATM network across the country and serves Filipino customers as well as businesses with international requirements. The bank is known for its established presence, structured career paths, training programs, and emphasis on customer service, operational controls, compliance, and responsible banking. Employees in branch roles support day-to-day financial transactions while helping customers select suitable banking products and services.

Working in Philippines

The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, logistics, and retail opportunities, especially in Metro Manila, Cebu, Davao, and other growing urban centers. Cebu combines strong employment prospects with a more relaxed lifestyle, beaches, mountains, and a lower cost of living than Manila, although housing and transport costs vary by area. Filipino culture is generally welcoming, family-oriented, community-minded, and comfortable with English in professional settings. Daily life includes affordable local food, shopping malls, public markets, festivals, and active social communities. Foreign nationals normally need an employer-sponsored work permit and a 9(g) pre-arranged employment visa; requirements depend on nationality and job. Employers typically handle much of the application process. New arrivals should confirm immigration rules, healthcare coverage, taxation, housing, transportation, and employment conditions before relocating.