CSR- TELLER, NUEVA BRANCH

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller serves customers at the branch by processing deposits, withdrawals, payments, fund transfers, account-related requests, and other over-the-counter transactions accurately and efficiently. The role also promotes suitable bank products, answers customer questions, safeguards cash and documents, and follows Metrobank policies, KYC requirements, and compliance controls. Candidates are generally expected to have a college degree, strong numerical and communication skills, attention to detail, integrity, and a customer-focused attitude. Prior teller, cashier, sales, or banking experience may be preferred, although qualified fresh graduates may be considered. The successful candidate should be comfortable handling cash, meeting service or sales targets, maintaining confidentiality, and working professionally in a busy branch environment.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides services to individual customers, businesses, corporations, institutions, and high-net-worth clients. Its offerings include deposits, consumer loans, credit cards, payments, wealth management, commercial banking, investment banking, and treasury services. Metrobank operates an extensive branch and ATM network across the Philippines and also supports customers through digital banking channels. The bank is part of the Metrobank Group, which has interests in financial services and related businesses. Employees typically work in a structured, regulated environment where customer service, operational accuracy, risk awareness, compliance, and relationship building are important. A branch CSR-Teller contributes directly to daily banking operations and is often a key point of contact for local customers.

Working in Philippines

The Philippines offers job opportunities in banking, business-process services, technology, healthcare, education, tourism, retail, logistics, and manufacturing. Major employment centers include Metro Manila, Cebu, Davao, Clark, and regional cities. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in business. Lifestyle varies from fast-paced urban living to quieter provincial and island communities. Costs are usually lower outside Metro Manila, though transport, housing, and internet quality differ by location. Foreign nationals normally need an appropriate work visa or permit, commonly arranged with employer support; tourist status does not authorize employment. Professionals should confirm requirements with the Bureau of Immigration and their employer. Relocating employees should budget for housing deposits, transportation, healthcare, and document processing. The country’s tropical climate, beaches, food, and festivals are major attractions, but newcomers should prepare for rainy seasons, traffic, and occasional disruptions from storms.