SWIFT OPERATIONS OFFICER

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The SWIFT Operations Officer manages and processes international payment messages and related banking transactions through the SWIFT network. Typical requirements include a degree in finance, business, accounting, banking, or a related field; experience in bank operations, remittances, payments, or SWIFT messaging; and familiarity with transaction controls, sanctions screening, reconciliation, and regulatory procedures. The candidate is expected to be accurate, organized, and dependable, with strong analytical and communication skills. The role requires meeting processing deadlines, investigating exceptions, maintaining complete records, protecting confidential information, coordinating with internal units and correspondent banks, and following Metrobank policies and Philippine banking regulations. Willingness to work under pressure and support operational controls is important.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides services to individual customers, businesses, institutions, and corporate clients through personal banking, commercial banking, investment banking, treasury, remittances, and wealth management. The bank operates through an extensive branch and digital network and serves customers in the Philippines and selected international markets. Metrobank is part of the GT Capital Holdings group and is recognized as a major participant in the country’s financial system. Its employees work across customer service, technology, risk, compliance, finance, lending, and banking operations. A SWIFT Operations Officer would typically work within its transaction-processing and back-office environment, supporting secure, accurate, and timely cross-border payments while coordinating with internal departments and correspondent financial institutions.

Working in Philippines

The Philippines offers banking, technology, outsourcing, tourism, healthcare, education, and logistics opportunities, with the strongest concentration in Metro Manila, including Taguig, Makati, and Quezon City. Cebu and Davao are also important employment centers. Filipino culture is generally friendly, family-oriented, English-speaking, and community-minded, although workplaces can be hierarchical and relationship-focused. Lifestyle costs vary: Metro Manila provides extensive services and nightlife but has traffic and higher housing costs, while Cebu, Davao, and provincial islands offer a slower pace and often lower expenses. Foreign nationals usually need an employer-sponsored work visa or permit, commonly involving a 9(g) pre-arranged employee visa and an Alien Employment Permit; requirements can change, so verify them with Philippine authorities. Relocating workers should arrange authenticated documents, health insurance, housing, and local tax registration.