RELATIONSHIP ASSOCIATE

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Relationship Associate supports relationship managers in serving existing and prospective clients, handling account inquiries, preparing client documents, coordinating banking transactions, and identifying opportunities for suitable products and services. Candidates typically need a bachelor’s degree, preferably in business, finance, marketing, or a related field, along with strong communication, customer-service, organizational, and computer skills. Banking, sales, or relationship-management experience is advantageous, although qualified fresh graduates may be considered. The role expects professionalism, accuracy, confidentiality, initiative, teamwork, and the ability to meet service and business targets in a fast-paced branch or banking environment.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides services to individual customers, businesses, corporations, institutions, and affluent clients. Its offerings include deposits, consumer loans, credit cards, corporate and commercial banking, treasury services, investment products, wealth management, and digital banking. Metrobank operates through a nationwide branch and ATM network, supported by online and mobile channels. The bank is part of the Metrobank Group, a diversified Philippine financial-services organization with interests in banking, investment banking, leasing, insurance, and related services. Metrobank is known for serving established Philippine companies and retail customers while continuing to invest in technology, customer experience, risk management, and employee development. Its headquarters are in Makati, with major operations and employment opportunities across Metro Manila and other parts of the country.

Working in Philippines

The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, and shared-services opportunities, with Metro Manila, Cebu, and Davao serving as major employment hubs. Filipino culture is generally warm, family-oriented, community-minded, and respectful, and English is widely used in professional workplaces. Lifestyle varies from busy urban living in Metro Manila to a more relaxed pace in provincial and island communities. Costs are usually lower than in many Western countries, though housing and commuting in major cities can be expensive. Foreign nationals normally need an employer-sponsored work visa or permit before legally working; tourist status does not authorize employment. Relocating employees should arrange a valid passport, employment contract, visa processing, accommodation, health insurance, and tax registration. Public transport is affordable but often crowded, while domestic flights and ferries connect the main islands. Weather is tropical, with a rainy season and occasional typhoons.