CSR - Teller, EASTWOOD CITY BRANCH

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR–Teller is responsible for delivering efficient over-the-counter banking services, including cash deposits and withdrawals, payments, check transactions, account-related requests, and basic customer inquiries. The role requires strong numerical accuracy, attention to detail, integrity, and the ability to follow banking controls and security procedures. Candidates are generally expected to have a college degree, preferably in business, finance, accounting, or a related field, although relevant customer-service or cashier experience may also be considered. Good communication skills, professional presentation, computer literacy, and the ability to work under pressure are important. The successful candidate should provide courteous service, balance transactions accurately, protect confidential information, and support the branch in meeting service and operational standards.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services to individual customers, businesses, institutions, and high-net-worth clients. Its offerings include deposits, consumer loans, credit cards, corporate and commercial banking, treasury services, investment banking, wealth management, and digital banking. Metrobank operates through a nationwide branch and ATM network and continues to expand its online and mobile services. The bank is part of the Metrobank Group, a diversified Philippine financial-services organization with interests in banking, insurance, and related businesses. Employees are generally expected to uphold professional service, strong risk awareness, confidentiality, and regulatory compliance while helping customers manage everyday financial needs.

Working in Philippines

The Philippines offers career opportunities in banking, business-process outsourcing, technology, retail, tourism, healthcare, education, and logistics. Major employment centers include Metro Manila, Cebu, Davao, and Clark, while many provincial areas provide growing opportunities in tourism, agriculture, and regional services. Filipino culture is sociable, family-oriented, and welcoming, with English widely used in workplaces and cities. Lifestyle varies from fast-paced urban living to quieter coastal and island communities; housing and transport are generally more affordable outside Manila. The country has thousands of islands, with popular destinations including Palawan, Boracay, Bohol, Siargao, and Cebu. Foreign nationals normally need an appropriate work visa or permit sponsored or supported by an employer before taking paid employment. Short-term visitors may enter under visa-free arrangements depending on nationality, but cannot legally work without authorization. New arrivals should research healthcare, taxes, weather, commuting, and local employment rules before relocating.