Performance Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Performance Manager is expected to monitor operational and business performance, analyse trends, identify improvement opportunities and provide clear reporting to leaders. The role typically involves developing performance measures, maintaining dashboards, investigating service or productivity issues, and working with cross-functional teams to deliver measurable improvements. Candidates should bring experience in performance management, operations analysis, data interpretation and stakeholder engagement, preferably within aviation, transport or another complex service environment. Strong communication, organisation and problem-solving skills are required, together with confidence using reporting and data-analysis tools. The successful candidate will be commercially aware, detail-oriented and comfortable influencing teams, managing competing priorities and turning insights into practical action.

About the employer

Jetstar Airways Pty Ltd is an Australian low-cost airline and part of the Qantas Group. Established in 2003, Jetstar operates domestic and international services across Australia, New Zealand and destinations throughout Asia-Pacific. The airline is known for offering competitive fares while focusing on safe, reliable and efficient operations. Its network includes major cities, regional destinations and popular holiday locations, supported by airport, engineering, cabin crew, flight operations, customer service, technology and corporate teams. Jetstar employs thousands of people across Australia and overseas and provides opportunities in both frontline and professional roles. As part of the Qantas Group, employees may benefit from a large aviation network, structured development programs and travel-related benefits. Working at Jetstar generally suits people who enjoy a fast-moving environment, practical problem-solving and delivering value to customers through efficient airline operations.

Working in Australia

Australia offers strong employment opportunities in aviation, tourism, logistics, technology, healthcare, construction, education and professional services. Major aviation and corporate hubs include Sydney, Melbourne, Brisbane, Perth and Adelaide, while regional areas also need skilled workers. Australian workplace culture is generally informal, respectful and collaborative, with emphasis on punctuality, safety, accountability and work-life balance. Lifestyle options range from busy metropolitan living to coastal, rural and outdoor-focused communities. Costs are highest in Sydney and Melbourne, particularly for housing. Foreign workers need an appropriate visa, such as an employer-sponsored, skilled, working holiday or student visa; eligibility depends on occupation, qualifications, age and English ability. Before relocating, research licensing, tax, healthcare, housing and transport. Australia is geographically vast, so location and commuting arrangements should be considered carefully when accepting a role.