F&B Shift Leader (In Room Dining)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Shift Leader (In Room Dining) supervises daily room-service operations, coordinates order taking, food delivery and guest requests, and ensures Marriott service standards are consistently met. Candidates should have hospitality or food-and-beverage experience, ideally in a hotel or in-room dining environment, along with strong communication, leadership and problem-solving skills. The role requires shift flexibility, attention to detail, professional grooming and the ability to remain calm during busy periods. The successful candidate is expected to coach team members, monitor service quality, handle guest concerns, coordinate with the kitchen and other departments, and support accurate billing and proper hygiene and safety procedures.

About the employer

JW Marriott Hotel Singapore South Beach is a luxury hotel located in the heart of Singapore’s civic and cultural district, close to Marina Bay, Suntec City and major business and shopping areas. The hotel is part of JW Marriott, Marriott International’s luxury brand, which focuses on refined service, thoughtful guest experiences and well-being. Its facilities include upscale guest rooms and suites, restaurants, bars, meeting venues, fitness and wellness amenities, and in-room dining. Employees work in an international environment serving leisure travellers, corporate guests, groups and event delegates. The property places strong emphasis on professional hospitality, personalized service, teamwork and career development. As part of Marriott International, staff may also benefit from structured training, internal mobility and employee travel programs, subject to company policies and eligibility requirements.