Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor is responsible for overseeing daily room-cleaning and public-area operations, assigning tasks, inspecting rooms, coordinating with Front Office and Engineering, controlling supplies, and ensuring Westin cleanliness and guest-service standards. Candidates typically need previous hotel housekeeping experience, supervisory or team-lead experience, strong organization, attention to detail, and good communication skills. Knowledge of hotel operating procedures and the ability to use housekeeping systems is beneficial. The successful candidate is expected to lead by example, coach team members, respond quickly to guest requests, maintain safety and hygiene standards, manage priorities during busy periods, and work flexible shifts, including weekends and public holidays. English and Indonesian communication skills are advantageous.

About the employer

The Westin Resort & Spa Ubud Bali is a luxury wellness-focused resort located in Ubud, Bali, operated under Westin Hotels & Resorts, part of Marriott International. Westin is known for promoting wellbeing through its signature Heavenly Bed, nutritious dining, fitness facilities, spa experiences, and programs designed to help guests feel their best while travelling. The resort combines contemporary hospitality with Balinese surroundings and typically serves leisure travellers, wellness guests, families, and international visitors. As a Marriott property, it follows global standards for service, training, safety, guest satisfaction, and employee development. Team members may benefit from structured learning, international brand exposure, staff facilities, and Marriott employee travel programs, subject to local policy and eligibility. The workplace generally values genuine hospitality, teamwork, professionalism, cultural awareness, and consistent attention to detail.

Working in Indonesia

Bali is Indonesia’s most established island destination for hospitality careers, with opportunities in hotels, resorts, villas, restaurants, wellness centres, events, and tourism services. Ubud is known for its art, rice terraces, temples, yoga, and quieter lifestyle, while southern areas offer busier nightlife and beaches. Living costs vary considerably: accommodation and transport are usually more affordable outside major tourist centres, though rents in popular areas can be high. Balinese Hindu culture is central to daily life, and respectful dress and behaviour at temples and ceremonies are important. Foreign employees generally need employer sponsorship and the appropriate Indonesian work and stay permits; working on a tourist visa is not permitted. Employers commonly assist with documentation, but candidates should confirm benefits, housing, taxes, insurance, and relocation support before accepting an offer. Indonesian language skills and cultural sensitivity are valuable.