Housekeeping Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Manager oversees daily housekeeping operations, including guest rooms, public areas, laundry coordination, linen control, cleaning standards, inspections, and departmental budgets. Candidates typically need several years of hotel housekeeping experience, preferably in an upscale or international resort, along with strong leadership, organization, communication, and problem-solving skills. Familiarity with hotel property-management systems, health and safety procedures, quality standards, and staff scheduling is valuable. The role expects a hands-on manager who can train and motivate employees, maintain excellent cleanliness standards, respond professionally to guest concerns, control costs, and work effectively with front office, engineering, and other departments. Flexibility to work weekends, holidays, and changing shifts is generally required.

About the employer

Courtyard by Marriott Phuket Chalong Bay Resort is a contemporary international hotel serving leisure and business travelers in Phuket, Thailand. It operates under Courtyard by Marriott, a global Marriott Bonvoy brand known for practical, comfortable accommodation, reliable service, modern facilities, and business-friendly amenities. The resort is located near Chalong Bay, offering access to Phuket’s beaches, marinas, cultural attractions, restaurants, and outdoor activities. As part of Marriott International, the property follows established hospitality, guest-service, safety, and operational standards while providing opportunities for professional development and internal mobility. Resort teams commonly work across accommodation, food and beverage, recreation, engineering, and guest services. Employees may receive benefits such as service charge participation, meals, uniforms, training, staff accommodation, discounts, or transportation, although packages vary by position and employment contract.

Working in Thailand

Phuket is Thailand’s largest island and a major hospitality employment center, with opportunities in hotels, resorts, restaurants, wellness, marine tourism, sales, and event operations. Popular areas include Patong for nightlife, Kata and Karon for beaches, Phuket Old Town for culture and food, and Chalong for marinas and resort living. Life is warm, social, and outdoor-focused, but traffic, seasonal tourism, humidity, and higher rents than many Thai provinces should be considered. Thai customs value politeness, respect for elders, modest temple clothing, and removing shoes where appropriate. Foreign employees generally need an employer-sponsored Non-Immigrant B visa and a Thai work permit before working legally; requirements depend on nationality, role, and employer. Employers often assist with documentation. Arrange insurance, certified qualifications, housing, and document translations before relocating, and verify all visa guidance with the Thai embassy or employer.