Assistant Reservation Manager - Marriott Al Forsan

Role summary

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The Assistant Reservation Manager supports the Reservations Manager in overseeing daily room-booking operations, maintaining accurate inventory and rates, and ensuring prompt, professional guest service. Typical requirements include hotel reservations experience, preferably in an upscale or international property, strong knowledge of reservation systems such as Opera, good English communication skills, and confidence using Microsoft Office. Arabic or other additional languages may be an advantage. The successful candidate is expected to coordinate effectively with Front Office, Sales and Revenue Management, handle booking enquiries and amendments accurately, monitor team performance, resolve guest concerns, and help maximise occupancy and revenue. Flexibility for shifts, weekends and public holidays, attention to detail, leadership ability and a service-focused attitude are important.

About the employer

Marriott Hotel Al Forsan Abu Dhabi is a contemporary luxury hotel located within the Al Forsan International Sports Resort in Khalifa City, Abu Dhabi. It forms part of Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of recognised hotel brands and properties across numerous countries. The hotel serves business travellers, leisure guests, families and visitors attending sporting or corporate events. Its facilities typically include guest rooms and suites, restaurants and lounges, meeting and event spaces, a spa, fitness facilities and access to activities at the surrounding resort. Marriott places strong emphasis on guest satisfaction, operational standards, associate development, inclusion and professional service. Working at the property can provide experience in an international hotel environment, exposure to diverse guests and colleagues, and opportunities to progress within Marriott’s global hospitality network.