Room Division Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Division Manager oversees the hotel’s rooms operations, typically including Front Office, Housekeeping, Reservations, and guest services. Candidates should have several years of supervisory or management experience in an upscale hotel or resort, strong knowledge of room operations, service standards, budgeting, and performance reporting. Fluency in English is generally expected; Thai language skills and experience with Marriott systems are advantageous. The successful candidate will lead teams, maintain high guest satisfaction, coordinate closely with other departments, manage staffing and operating costs, resolve guest concerns, and ensure compliance with brand, safety, and quality standards. A hands-on, organized, commercially aware, and culturally sensitive leadership style is essential.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating thousands of hotels and resorts under brands such as Marriott Hotels, Ritz-Carlton, Westin, Sheraton, Le Méridien, and W Hotels. The company is known for structured service standards, international career opportunities, employee training, and a strong focus on guest experience. Rayong Marriott Resort & Spa is a premium beachfront property in Thailand’s eastern coastal region, serving leisure travelers, families, groups, and meetings guests. Resort operations typically include accommodation, restaurants and bars, spa facilities, recreation, events, and extensive guest-service functions. As part of the Marriott network, the property is likely to offer access to global operating procedures, Marriott Bonvoy exposure, and professional development opportunities. Exact benefits, accommodation, service charge, bonuses, and employment terms should be confirmed directly with the employer.

Working in Thailand

Thailand offers hospitality opportunities across Phuket, Koh Samui, Krabi, Pattaya, Rayong, and smaller resort islands, especially in hotels, restaurants, spas, diving, wellness, and guest services. Rayong is on the mainland and provides access to Koh Samet, a popular island known for beaches, relaxed nightlife, seafood, and weekend trips from Bangkok. Thai culture values politeness, respect for elders, calm communication, and appropriate dress at temples. Resort life can be rewarding but seasonal, with long working hours during peak periods; accommodation, meals, transport, and service charge may be included in some packages. Foreign employees generally need an employer-sponsored Non-Immigrant B visa and a Thai work permit before working legally. Employers commonly assist with documentation, although requirements can change. Candidates should verify visa rules, housing, insurance, salary deductions, and relocation support before accepting an offer.