Lobby Lounge Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lobby Lounge Supervisor oversees daily lounge operations, ensuring attentive service, a welcoming atmosphere, accurate billing, and compliance with Marriott and Sheraton standards. Requirements typically include previous experience in hotel food and beverage service, preferably in a supervisory role, strong communication skills, professional grooming, and good knowledge of guest service, food, beverages, and basic financial controls. Fluency in English is generally expected; additional languages are advantageous. The successful candidate should be organized, guest-focused, confident in leading a team, able to handle complaints professionally, and available to work rotating shifts, weekends, and public holidays in a busy resort and convention-hotel environment.

About the employer

Sheraton Grand Doha Resort & Convention Hotel is a premium beachfront property in Doha, Qatar, operated under the Sheraton brand of Marriott International. The hotel serves business and leisure travelers and offers guest rooms, restaurants, lounges, extensive meeting and convention facilities, recreational amenities, and access to the Arabian Gulf. Marriott International is one of the world's largest hospitality companies, with a broad portfolio of hotels and resorts across numerous countries. Sheraton properties are known for full-service hospitality, international guest standards, and spaces designed for socializing, meetings, and events. Employees typically work in a multicultural environment with structured service procedures, training opportunities, and career mobility within Marriott's global network.