Mgr-Front Office I/フロントオフィス　マネージャー （コートヤード・バイ・マリオット沖縄リゾート）

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Front Office Manager leads daily reception and guest-service operations, coordinating check-in, check-out, reservations, billing support, complaints, staffing, training, and service standards. Candidates are generally expected to have hotel front-office experience, supervisory or managerial ability, strong communication skills, and confidence using property-management systems. Business-level Japanese is likely essential for this Okinawa-based role, while English and other languages are advantageous. The successful candidate should be guest-focused, organized, calm under pressure, commercially aware, and willing to work rotating shifts, weekends, and holidays. Experience with Marriott standards or an international hotel brand would be beneficial.

About the employer

Courtyard by Marriott Okinawa Resort is an international full-service hotel serving leisure and business travelers in Okinawa. It operates under the Courtyard brand, part of Marriott International, one of the world's largest hospitality companies. Courtyard hotels typically focus on reliable service, comfortable accommodation, dining, guest experiences, and efficient operations for both short and extended stays. The Okinawa resort environment combines Marriott's global service standards with the destination's strong tourism appeal, including beaches, marine activities, local culture, and family travel. Employees can expect a multicultural workplace, structured operating procedures, training opportunities, and interaction with guests from Japan and overseas. Marriott commonly emphasizes hospitality, inclusion, ethical conduct, career development, and consistent guest satisfaction across its properties. Benefits and employment conditions vary according to the local contract and the specific hotel.