Food & Beverage Services Supervisor (Chinese Restaurant) - Renaissance Johor Bahru

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Services Supervisor oversees daily operations in the Chinese restaurant, including guest service, table assignments, order accuracy, cash handling, hygiene, and staff coordination. Candidates should have experience in hotel or restaurant operations, preferably in a supervisory role, with strong knowledge of Chinese dining service. Good communication skills, customer-service awareness, and the ability to train and motivate team members are expected. Fluency in English is useful, while Mandarin or other Chinese languages may be advantageous. The role requires a professional appearance, attention to detail, flexibility to work shifts, weekends, and public holidays, and the ability to remain calm and helpful during busy service periods.

About the employer

Renaissance Johor Bahru Hotel is a full-service Marriott International property located in Johor Bahru, Malaysia. The hotel serves business travellers, leisure guests, groups, and visitors crossing between Malaysia and Singapore. Its operations typically include accommodation, restaurants and bars, meetings and events, recreational facilities, and guest services. Renaissance Hotels is Marriott’s lifestyle brand, known for encouraging guests to discover local culture through distinctive design, food, and personalised experiences. Employees generally work in a structured international hospitality environment with established service standards, training opportunities, and potential career mobility across Marriott properties. In this role, the hotel’s Chinese restaurant team would focus on efficient, welcoming dining experiences while maintaining food-service quality, cleanliness, and guest satisfaction.

Working in Malaysia

Malaysia offers hospitality, tourism, retail, technology, manufacturing, healthcare, and education opportunities, with major employment centres in Kuala Lumpur, Penang, Johor Bahru, Langkawi, and Kota Kinabalu. Although Malaysia is a mainland-and-island country rather than one island, its coastal destinations provide a relaxed lifestyle, tropical scenery, diverse food, and affordable living compared with many international cities. Malay, Chinese, Indian, and Indigenous traditions shape the culture, while English is widely used in business and tourism. Foreign workers normally need an employer-sponsored work permit, and the employer usually manages approval, medical checks, and immigration formalities. Before relocating, confirm the contract, accommodation, transport, insurance, taxes, and permit conditions. Johor Bahru is especially convenient for access to Singapore, though commuting and housing costs should be considered.