Assistant Manager - In Room Dining

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager – In Room Dining supervises daily room-service operations at W Bangkok, ensuring timely delivery, accurate orders, quality food presentation, hygiene, and excellent guest service. Requirements typically include hospitality or hotel experience, preferably in room dining, restaurant, or front-of-house operations; strong communication and leadership skills; knowledge of service standards, point-of-sale systems, and food-safety procedures; and the flexibility to work shifts, weekends, and holidays. The successful candidate is expected to coach associates, coordinate with the kitchen and hotel departments, resolve guest concerns professionally, monitor stock and equipment, support revenue targets, and maintain Marriott and W brand standards. English is generally required, while Thai language ability and experience with luxury hotels are valuable advantages.

About the employer

W Bangkok is a luxury lifestyle hotel operated by Marriott International, one of the world’s largest hospitality companies. Located in Bangkok’s Sathorn district, the property combines contemporary design, energetic social spaces, modern dining, and the distinctive W Hotels brand personality. W Hotels focuses on bold experiences, stylish accommodation, music, food and beverage, and highly personalized service for international and local guests. Employees work in a fast-paced environment where creativity, presentation, guest engagement, and teamwork are important. Marriott typically provides structured training, career-development opportunities, staff benefits, and access to a global hotel network, although exact benefits depend on the employment contract and local policy. The hotel serves business travelers, leisure visitors, events, and long-stay guests, creating opportunities to build experience in luxury hospitality and international hotel operations.