Heart of House Specialist (Steward)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Heart of House Specialist (Steward) supports the hotel’s kitchen and back-of-house operations by washing and sanitising dishes, cookware, utensils, and kitchen equipment; maintaining cleanliness in stewarding areas; removing waste; and following food safety, hygiene, and workplace procedures. Candidates should be physically fit, reliable, well organised, and comfortable working in a fast-paced hospitality environment. The role requires attention to detail, teamwork, flexibility to work shifts, weekends, and public holidays, and a professional attitude. Previous hotel, restaurant, or stewarding experience is helpful but may not always be essential. The successful candidate is expected to maintain high cleanliness standards, use equipment safely, support chefs and service teams, and contribute positively to the hotel’s daily operations.

About the employer

Sheraton Mall of the Emirates Hotel, Dubai is a prominent five-star property operated under the Sheraton brand, part of Marriott International. Located beside Mall of the Emirates and close to Dubai’s major attractions, the hotel serves leisure travellers, business guests, families, and groups. Its operations include guest rooms and suites, restaurants and bars, meeting and event facilities, leisure amenities, and extensive back-of-house departments. Sheraton hotels are known for welcoming service, international standards, and a collaborative workplace culture. Employees generally work within structured Marriott policies covering guest service, safety, diversity, training, and career development. As a large city hotel, the property offers exposure to multicultural teams and high-volume hospitality operations, making it a suitable environment for candidates seeking experience in the United Arab Emirates’ international hotel industry.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the widest range of hotel, restaurant, tourism, retail, aviation, and business opportunities. The country is highly multicultural, and English is widely used at work, while Arabic is the official language. Dubai’s lifestyle combines modern shopping, dining, beaches, desert activities, and an active expatriate community, although accommodation and transport costs can be high. Employers normally sponsor an employment visa, arrange medical testing and Emirates ID processing, and provide a labour contract; candidates should not work on a tourist visa. Hospitality packages may include accommodation, transport, meals, insurance, annual leave, and return airfare, but benefits vary. Before relocating, confirm salary, duty hours, accommodation, probation terms, visa sponsorship, and recruitment fees in writing. Respect local laws, religious customs, dress expectations, and public conduct rules.