Lobby Lounge Agent

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lobby Lounge Agent welcomes guests, takes food and beverage orders, serves drinks and light meals, handles payments, and keeps the lounge clean and presentable. Applicants should have customer-service or hotel restaurant experience, good English communication skills, a polished appearance, and basic knowledge of food and beverages. Knowledge of Thai or additional languages is helpful. The role requires flexibility to work shifts, weekends, and public holidays, along with teamwork, attention to detail, and the ability to remain calm during busy periods. The successful candidate is expected to provide warm, professional service consistent with Marriott standards and create a comfortable experience for every guest.

About the employer

Bangkok Marriott Marquis Queen’s Park is a large luxury hotel in central Bangkok, located near the Queen Sirikit National Convention Center, shopping areas, restaurants, and public transport. It is part of Marriott International, one of the world’s leading hospitality companies, operating thousands of hotels and resorts across numerous countries. The property serves business travelers, conference guests, tourists, and local visitors, with extensive dining, events, accommodation, and leisure facilities. Employees typically work in a structured international environment with training, career-development opportunities, staff benefits, and Marriott’s focus on guest satisfaction and service quality. The Lobby Lounge is a guest-facing venue where associates represent the hotel through attentive, efficient, and welcoming food and beverage service.