Hostess

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Hostess welcomes guests, manages restaurant seating, confirms reservations, maintains accurate waitlists and coordinates table availability with servers and kitchen staff. Candidates should have strong communication and customer-service skills, a professional appearance, good organization and the ability to remain calm during busy periods. Previous experience in a hotel or restaurant is preferred, along with English proficiency; knowledge of additional languages is an advantage. The role requires flexibility to work shifts, weekends and public holidays. The successful candidate is expected to create a warm first impression, follow service and grooming standards, handle guest requests courteously and support smooth restaurant operations.

About the employer

Sheraton Mall of the Emirates Hotel Dubai is a full-service luxury hotel located beside Mall of the Emirates in Al Barsha, Dubai. It offers guest rooms and suites, restaurants and lounges, meeting and event facilities, leisure amenities and convenient access to the Dubai Metro and major attractions. The property operates under Sheraton Hotels & Resorts, part of Marriott International, one of the world's largest hospitality companies. Marriott manages a broad portfolio of hotels and resorts across numerous countries and is known for structured training, international career mobility and established service standards. Employees typically work in a multicultural environment serving business travellers, families, tourists and event guests. As a Marriott property, the hotel may provide access to company benefits, learning programs and opportunities to progress within the wider hospitality network, subject to the position and local employment terms.

Working in United Arab Emirates

The United Arab Emirates is a modern Gulf federation rather than an island, comprising seven emirates, with Dubai offering particularly strong opportunities in hotels, restaurants, tourism, retail, aviation and events. The culture combines Emirati traditions and Islamic values with a highly international workforce. Dubai provides a cosmopolitan lifestyle, excellent transport, beaches, shopping, dining and year-round entertainment, although summer temperatures are extremely high and living costs can be significant. Most overseas employees require employer-sponsored residence and work visas; the employer normally arranges the work permit, medical examination, Emirates ID and residency process. Applicants should confirm the written offer, salary, accommodation, transport, insurance, leave and recruitment-fee policy before relocating. English is widely used in hospitality, while Arabic and other languages are useful. Employees should respect local laws, dress expectations, religious practices and workplace customs. Housing may be provided or supported, depending on the contract.