Admin Executive

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Admin Executive supports hotel administration, document control, scheduling, correspondence, record keeping, purchasing coordination and daily office operations. Candidates should typically have a diploma or degree in business administration, hospitality or a related field, along with relevant administrative experience. Strong organisation, communication and computer skills, especially in Microsoft Office, are expected. The role requires accuracy, confidentiality, initiative and the ability to manage several priorities in a busy hotel environment. Familiarity with hotel systems, finance procedures and coordination across departments is an advantage. The successful candidate should be professional, service-minded, dependable and comfortable working with colleagues from diverse backgrounds.

About the employer

citizenM is a contemporary hotel group known for compact, design-led rooms, lively communal spaces and technology-focused guest services. Its hotels are designed for modern travellers who value central locations, comfortable beds, efficient check-in and a relaxed social atmosphere. Rather than traditional full-service hospitality, citizenM emphasises smart self-service technology, friendly hosts and a consistent experience across its international properties. The Kuala Lumpur hotel forms part of the brand’s presence in Asia and serves business travellers, tourists and short-stay guests. Employees generally work in a fast-paced, multicultural environment where flexibility, problem-solving and genuine guest interaction are important. The company promotes a less formal hotel culture, with teamwork and efficient operations central to the guest experience.

Working in Malaysia

Malaysia offers hospitality, administration, retail, technology and service-sector opportunities, particularly in Kuala Lumpur, Penang, Langkawi, Johor and Kota Kinabalu. Kuala Lumpur is the main business hub, with modern transport, diverse dining and a relatively affordable lifestyle compared with many regional capitals. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, reflected in its festivals, languages and food. Coastal and island destinations provide a slower lifestyle, beaches and tourism work, although career options can be more seasonal. Foreign nationals normally need an employer-sponsored employment pass, and the company must meet immigration and salary requirements before work begins. Relocating workers should arrange a valid passport, employment contract, accommodation, medical cover and local banking access. English is widely used in business, while Malay is the national language. Climate is hot and humid year-round, with monsoon conditions varying by region.