F&B Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Service Expert provides attentive, efficient service in the hotel’s restaurants, bars, banquets or room service operations. Requirements typically include previous food and beverage or hospitality experience, good English communication skills, a professional appearance, customer-service ability and flexibility to work shifts, weekends and public holidays. Knowledge of menu items, service standards, hygiene procedures and point-of-sale systems is beneficial. The successful candidate is expected to welcome guests warmly, take accurate orders, serve food and beverages, maintain clean and well-presented areas, handle requests promptly and cooperate with kitchen and other hotel departments. A positive attitude, teamwork, cultural awareness and the ability to remain calm in a busy environment are essential.

About the employer

Sheraton Mall of the Emirates Hotel, Dubai is a full-service luxury hotel operated under the Sheraton brand and part of Marriott International, one of the world’s largest hospitality companies. Located beside Mall of the Emirates, the property serves leisure travellers, business guests and visitors seeking convenient access to shopping, dining and Dubai attractions. Its operations include guest rooms, restaurants and bars, meeting facilities, fitness and wellness services, and various guest-support departments. Marriott promotes a service culture built around hospitality, teamwork, inclusion, professional development and consistent brand standards. Employees may benefit from structured training, international career opportunities and access to Marriott’s global associate programmes, depending on the position and local employment terms. Daily work is fast-paced and multicultural, requiring professionalism, attention to detail and a strong commitment to guest satisfaction.

Working in United Arab Emirates

The United Arab Emirates offers extensive opportunities in hotels, restaurants, tourism, aviation, retail, events, logistics and construction, particularly in Dubai and Abu Dhabi. The culture combines Islamic traditions, Emirati heritage and a highly international population. Respectful dress and behaviour, especially in public and religious places, are important. Dubai offers modern housing, shopping, beaches, public transport and year-round entertainment, although summers are extremely hot and living costs can be high. Most overseas employees require employer-sponsored residence and work visas; the employer normally arranges medical testing, Emirates ID processing and work authorization. Do not work on a tourist visa. Contracts commonly include accommodation or an allowance, transport, healthcare and annual leave, but conditions vary. Candidates should verify salary, service charge, working hours, benefits and recruitment fees before relocating.