F&B Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Service Expert provides attentive, efficient service in the hotel’s restaurants, bars, banquets or room service operations. Requirements typically include previous food and beverage or hospitality experience, good English communication skills, a professional appearance, customer-service ability and flexibility to work shifts, weekends and public holidays. Knowledge of menu items, service standards, hygiene procedures and point-of-sale systems is beneficial. The successful candidate is expected to welcome guests warmly, take accurate orders, serve food and beverages, maintain clean and well-presented areas, handle requests promptly and cooperate with kitchen and other hotel departments. A positive attitude, teamwork, cultural awareness and the ability to remain calm in a busy environment are essential.

About the employer

Sheraton Mall of the Emirates Hotel, Dubai is a full-service luxury hotel operated under the Sheraton brand and part of Marriott International, one of the world’s largest hospitality companies. Located beside Mall of the Emirates, the property serves leisure travellers, business guests and visitors seeking convenient access to shopping, dining and Dubai attractions. Its operations include guest rooms, restaurants and bars, meeting facilities, fitness and wellness services, and various guest-support departments. Marriott promotes a service culture built around hospitality, teamwork, inclusion, professional development and consistent brand standards. Employees may benefit from structured training, international career opportunities and access to Marriott’s global associate programmes, depending on the position and local employment terms. Daily work is fast-paced and multicultural, requiring professionalism, attention to detail and a strong commitment to guest satisfaction.