F&B Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Service Expert supports daily food and beverage operations in restaurants, bars, banquets, and room service. Responsibilities include welcoming guests, taking orders, serving food and drinks, processing payments, maintaining clean and attractive service areas, and responding professionally to guest requests. Candidates should have good communication and customer-service skills, a neat appearance, basic knowledge of food and beverage service, and the ability to work efficiently in a busy hotel environment. Previous hospitality experience is helpful, although suitable entry-level applicants may be considered. Flexibility to work shifts, weekends, and public holidays, together with teamwork, reliability, and attention to detail, is expected.

About the employer

Kota Kinabalu Marriott Hotel is an upscale Marriott International property located on the waterfront in Kota Kinabalu, Sabah, Malaysia. The hotel serves leisure travelers, business guests, groups, and event customers, offering accommodation, restaurants, bars, meeting facilities, wellness services, and views of the South China Sea. As part of the Marriott Hotels brand, it follows international standards for guest service, hospitality operations, training, and workplace professionalism. Employees typically work in a multicultural environment with opportunities to develop careers across food and beverage, rooms, events, culinary, and hotel administration. Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across many countries.

Working in Malaysia

Malaysia offers hospitality opportunities in hotels, resorts, restaurants, cruise services, and tourism, especially in destinations such as Kota Kinabalu, Langkawi, Penang, Kuala Lumpur, and islands around Sabah. The culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with English commonly used in hotels. Life in Kota Kinabalu is generally relaxed, warm, and outdoor-focused, with beaches, island trips, diving, hiking, and affordable local food. Foreign employees usually need an employer-sponsored Employment Pass or appropriate work permit; the employer normally handles the application, and working before approval is not permitted. Relocating requires a valid passport, medical checks where required, authenticated documents, and accommodation planning. Salaries may be modest compared with major international cities, but hotel benefits can improve the overall package.