Concierge Supervisor - The Abu Dhabi EDITION

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Concierge Supervisor oversees daily concierge operations, leads and supports the concierge team, and ensures guests receive attentive, personalized service. Requirements typically include previous experience in concierge, guest relations, front office, or a similar luxury hospitality role, along with strong knowledge of Abu Dhabi attractions, transportation, dining, and local services. Fluency in English is expected; additional languages are advantageous. The successful candidate should be well presented, organized, calm under pressure, and confident handling guest requests, complaints, VIP arrangements, and team coordination. Experience with hotel systems, luxury service standards, and Marriott procedures is preferred.

About the employer

The Abu Dhabi EDITION is a luxury lifestyle hotel located in the Al Bateen Marina area of Abu Dhabi. It is part of EDITION Hotels, Marriott International’s boutique luxury brand, which combines the service standards and global reach of Marriott with distinctive design, locally inspired dining, and a contemporary social atmosphere. The property offers stylish accommodation, restaurants, bars, event facilities, wellness services, and personalized guest experiences. Employees work in a service-focused environment that values presentation, discretion, creativity, teamwork, and attention to detail. As a Marriott-managed hotel, colleagues may also benefit from structured training, international career opportunities, employee travel discounts, and established hospitality policies. The role suits someone who enjoys working with travelers, managing details, and creating memorable experiences in a high-end hotel setting.