Assistant Front Office Manager - Khao Lak Marriott Beach Resort & Spa

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Front Office Manager supports the Front Office Manager in overseeing reception, guest services, concierge and daily arrival and departure operations. Candidates should have hotel front-office experience, supervisory or leadership capability, strong communication skills and familiarity with hotel property-management systems. Fluency in English is generally expected; Thai language skills are advantageous. The role requires a professional, guest-focused approach, sound problem-solving ability and flexibility to work shifts, weekends and public holidays. The successful candidate is expected to coach colleagues, maintain Marriott service standards, resolve guest concerns promptly, coordinate with other departments and help ensure smooth, welcoming and efficient operations.

About the employer

Khao Lak Marriott Beach Resort & Spa is a Marriott-branded luxury resort located in Khao Lak, Phang Nga, on Thailand’s Andaman coast. The property is designed around leisure hospitality, offering accommodation, dining, recreation, wellness and beach-focused experiences for international and domestic guests. As part of Marriott International, the resort operates within a global hospitality network known for structured service standards, employee training and opportunities for career development across hotels and destinations. Resort employees typically work closely with multiple departments to deliver personalized guest service while maintaining operational, safety and brand expectations. The environment is international and guest-facing, with seasonal demand influenced by tourism patterns in southern Thailand.

Working in Thailand

Khao Lak is a mainland coastal destination rather than an island, but it provides easy access to Thailand’s Andaman islands and marine areas, including Similan and Surin Islands, subject to seasonal weather and park closures. Hospitality is the main employment sector, with opportunities in hotels, restaurants, spas, tours, diving and guest services; Phuket and Krabi offer a broader job market. Local culture combines southern Thai traditions, Buddhist customs, seafood cuisine and a relaxed community lifestyle. Living costs are generally lower than Phuket, though transport can be limited outside resort areas. Foreign workers normally need an employer-sponsored Non-Immigrant B visa and a Thai work permit before legally working. Candidates should confirm qualifications, benefits, accommodation, transport, visa support and seasonal conditions directly with the employer.