Global Service Lines (GIFT) - Associate Director

Role summary

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The Global Service Lines (GIFT) Associate Director supports EY’s global service-line leadership by coordinating strategic initiatives, operating plans, performance reporting, governance, and cross-border delivery activities. The role typically requires a bachelor’s degree, substantial experience in professional services, consulting operations, business management, or program delivery, and strong skills in stakeholder management, financial analysis, presentations, and process improvement. Candidates are expected to work confidently with senior leaders across regions, manage competing priorities, translate strategy into practical actions, and communicate clearly with multicultural teams. Experience with Microsoft Office, reporting tools, and global operating models is valuable. The position may also involve supervising team members, improving service-line processes, and ensuring high-quality, timely execution.

About the employer

EY, formerly Ernst & Young, is a global professional-services organization providing assurance, consulting, strategy and transactions, and tax services. It operates through a large international network serving corporations, governments, entrepreneurs, and private organizations. EY helps clients manage business transformation, technology modernization, risk, regulatory demands, workforce changes, and financial performance. In the Philippines, EY has significant operations in Metro Manila and supports both local and international clients through consulting, assurance, tax, and shared-service teams. The firm offers opportunities to work on multinational projects, collaborate with colleagues across time zones, and develop expertise in industries such as financial services, technology, consumer products, and government. Its culture emphasizes integrity, inclusive teamwork, professional development, and creating long-term value for clients and communities.

Working in Philippines

The Philippines offers strong opportunities in consulting, shared services, technology, finance, customer operations, and outsourcing. Metro Manila, particularly Taguig and Makati, is the main corporate center and offers the broadest career market; Cebu and other cities provide growing technology and service-sector options. Filipino culture is generally warm, family-oriented, English-friendly, and relationship-driven. Lifestyle choices range from busy urban living and international dining to affordable coastal communities, beaches, hiking, and island travel. Living costs vary considerably, with housing and commuting in Manila usually being the largest expenses. Foreign employees normally need an employer-sponsored work permit and appropriate visa, while Philippine citizens can relocate freely. New arrivals should plan for traffic, rainy-season disruptions, healthcare arrangements, banking, and neighborhood selection. Employer relocation support, tax guidance, and legal advice are recommended before moving.